Re: Configuring Cisco VPN Client / Windows XP



I should add that the behavior on the "broken" system is identical to
behavior I see on a computer that doesn't have the VPN installed / running /
connected.

I can access all the same pages from another, unrelated computer *and* I
cannot access the *same* pages on the computer with the VPN client
installed. This suggests there's something broken with the VPN
configuration on the target client computer.

Fred


"Fred Marshall" <fmarshallx@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:Cbmdnc-WH_BjlHzfRVn-3w@xxxxxxxxxxxxxxxxx
> I'm trying to get one XP system to access web pages using a Cisco VPN
> client.
> The system had been working fine. Details are below.
>
> One question I have is:
> Given that we see the Ethernet NIC interface and given that we see the VPN
> client as a network interface:
> How does the sytem decide which of these "interfaces" to use in supporting
> things like Internet Explorer?
> It *appears* that all the interfaces are working but those pages that
> require the VPN aren't coming up. Thus my (probably dumb) question.
>
> Presently we can see normal web pages both http and https. But we cannot
> access an https page that probably requires connection via the VPN.
>
> So, my other question is:
> How might this be fixed?
> I'm tempted to reinstall the VPN client, repair the TCP/IP stack, ....
>
> Any suggestions regarding both questions would be greatly appreciated.
>
> Thanks,
>
> Fred
>
> *****Background:
> We're working on a customer's system with *no* technical reference
> information or support.
> It's rather strange indeed but I'm sure we'll figure it out.
> I could use some advice / help:
>
> The system has the following:
>
> A Westell DSL Modem - working fine.
> (Initially, the modem was set up to be dialed by PPPOE software in the PC.
> I changed this so that the modem will dial and stay connected by itself.
> Maybe this was a mistake but I don't see how.)
>
> Ethernet NIC: as normal, an ethernet NIC shows up as a network interface.
>
> PPPOE interface: IF the PPPOE software is started, then it shows up as an
> interface. But now that the modem is automatic, this software doesn't do
> anything. So, I just don't start it up at all. I've seen lots of systems
> transitioned from using "dialing" software to simply letting the modem do
> the connection work - so I'm very used to this part.
>
> There is a Cisco VPN client installed on the computer. I'm not so used to
> this.....
> When the VPN client is started, it connects. So far this seems good.
>
> So, the current network interfaces showing are:
> Ethernet NIC - connected with IP address DHCP from the modem.
> VPN "interface" - connected with IP address that must be coming from the
> other end of the VPN...
> PPPOE interface - not connected / used.
> Dialup connection - not connected / used.
>
> For the critical purpose of the sytem, Internet Explorer 6 is being used
> for all interfacing - to interactive web pages.
> The customer reports that the distant servers recently switched from http
> to https pages.
> After this was done, they report that one of the client computers stopped
> connnecting to the pages.
> So, our task is to get it working again.
> (Because all other clients in this system are working, we might assume
> that the switch to https has *nothing to do* with the problem).
>
>
>
>
>
>
>


.



Relevant Pages

  • RE: VPN connection
    ... I understand that when you try to establish a VPN ... connection from a remote client, the connection terminated in the process ... Please temporarily place a client directly connected to the external NIC ... of the SBS Server. ...
    (microsoft.public.windows.server.sbs)
  • RE: Problems with connectcomputer and active directory
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    (microsoft.public.windows.server.sbs)
  • RE: VPN timeouts
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    (microsoft.public.windows.server.sbs)
  • RE: VPN fail to connect
    ... How do you configure the VPN connection? ... Please logon to an internal client computer, ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: VPN issues on SBS2003 with ISA 2004 installed
    ... Based on our work above, it seems the problem in client side, so I suggest ... and then click the Network and Dial-up ... Right-click the VPN connection that you want to change, ...
    (microsoft.public.windows.server.sbs)