Re: Traveler hit with huge data roaming charges [telecom]

On Thu, 17 Mar 2011 16:21:24 -0500, John Mayson wrote:

On Thu, Mar 17, 2011 at 9:11 AM, Lisa or Jeff <hancock4@xxxxxxxxxxxx>
wrote:
The Phila Inqr reported about a traveler who received unexpected $20,000
charge for data roaming, and then his efforts to get credit for the
charges.

I've heard horror stories from people about this. My experience is the
wireless companies want people to use their phones overseas and really
gloss over the facts or toss out rates in $/kB that mean nothing to the
average consumer. I consider myself knowledgeable about telecom issues,
but was woefully ignorant about using a mobile phone overseas and found my
carrier wasn't the best source of information.

And it may not just "overseas", here in Australia some 3G networks only
really cover the capital cities and major population areas, but they have
roaming agreements with other carriers that do cover other areas - but at
a cost!

People have gone to an out of the way holiday destination, seen that they
have data coverage and assumed that is their carrier and therefore
covered by their plan - and returned to a nasty surprise when the bill
arrives.

--
Regards, David.

David Clayton
Melbourne, Victoria, Australia.
Knowledge is a measure of how many answers you have, intelligence is a
measure of how many questions you have.

.

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