Re: NEC NEAX 2000 SMDR format

news wrote:
Hi VHD,


"VHD" <vhd50@xxxxxxxxxxx> wrote in message
<snip>
The only thing that I found not working right is
the station number in the SMDR record not matching the actual extension
number. For example, a station number 110 in SMDR data is actually
mapped to phone extension number 119, while the station # 119 mapped to
another extension, say 130, and so <snip>

There may be a flag in the programming of the system to switch between LEN
and Extension numbers on the SMDR. You can sometimes define a custom number
to be outputted for a particular extension. i.e. in a rotary group for our
Voice Mail server we made all the extensions configs in the hunt group
output 302 as their SMDR extension. This was to reduce confusion as we had
40 ports on the VMS. With 302 being the "main" number called to it, but the
extensions were between 200 and 239. So if the system dialled out it could
be anything between 200 and 239, by making it 302 the accountant only had to
remember one number.

Hope that helps,

Matty


My questions are, what exactly does the station # stand for? Is it
different from the actual phone extension number? If so, how are they
related together? When a new phone is added to the system, is there any
way to assign the station number and/or extension number to that new
phone? (Or how do new phones get added to the system?)
If I can find the relationship between station number & extension
number then I can modify the program to use extension number instead of
station number.
Thank you for any inputs.
VHD.

I hope you're not using an OAI application that assigns "logical"
numbers, because that will cause exactly what you're seeing.

I recall that the NEAX 2000 has a massive number of SMDR settings,
especialy in commands D000 and D0001. It can even output the NEAX2400
record format if needed. Basically you picked the wrong system to learn
about SMDR - the Panasonic is much easier to deal with (among others).

I did a little googling, and found that NEC has a completely separate
SMDR System Manual for the NEAX 2000 (now I remember!) - which of
course is not available gratis. However, the NEAX 2000 command manual
can be found at this site:

http://wedophones.com/Manuals/NEC/NEAX2000%20IVS%20Command%20Manual.pdf

A couple of additional reference links:

This site has an active NEC forum:
http://www.sundance-communications.com/forum/ultimatebb.php

SMDR formats (just to verify what you got is what you need):
<a href="http://main.trisys.com/teleform/teleform.asp";>Trisys SMDR
format page</a>

Make sure what the Trisys page shows matches the "raw" SMDR output - if
it doesn't probably one of the CMD000 or CMD001 settings are not at
default. I haven't touched a 2000 in over ten years, so this is as far
as I can go with this - try the Sundance Communications forum above (or
try posting here again). Good luck!

.

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