Tasman 4100: cannot ping, redundancy backup/primary problem?



Hello,

I have a Tasman 4100 and am trying to upgrade the firmware. I am not a
techie so please bear with me.

The problem, in general, seems to be that the unit is booting up with
this:

***4100 has been set as BACKUP unit for redundancy***
or
***4100 has been set as PRIMARY unit for redundancy***

Going to conf term>redundancy I do not know how to get it out of
backup/primary mode. I believe I typed:

standby
enable_keepalive

and it took. Was then able to ping and continued as above. However,
repeating this now I get a continuous stream of ping attempts to
192.168.211.1 (ethernet 2 setting), which are not answered. I cannot
stop this stream and must reboot.

I formatted the flash and it is empty. However, I cannot connect to
tftp as I cannot ping in either direction. The router is
192.168.0.10:255.255.255.0 and tftp is 192.168.0.2. For the ethernet
port, I tried auto and 100 full_duplex. It did connect after
configuring for network boot, of course.

I think the main issue is to get the unit out of backup/primary and
into "normal". In conf term>redundancy typing primary gives a message
that the "system is already set as backup unit". This must be the
default (ROM) state as there is no config file in flash. I also tried
deleting the system.cfg file by "clear cfg_file" and rebooting but
still can't get it to ping.

In one try, I logged in, set the ethernet and got it to ping. Then the
config file "kicked in", almost a minute later, displayed the backup
message above and then I was unable to ping!

I can always boot from tftp and the new image takes. No problem. It's
that damn cfg file that's killing me.

I have been advised that perhaps a hardware jumper reset to default
may be in order. I see two jumpers under the fan tray but do not know
the procedure.

-Art
.



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