BCM200 pstn lines get stuck when a call is disconnected

Hi to all,

I have a bcm200 with 2 GATM modules, i m setting up a basic call
center with 2 skillsets. everything works a it is supposed to.

My problem is the following:

When a incomming call gets to a skillset, the call is ringing on the
skillset event if the call initiator hangs up, then the call get
connected and the line is stuck (busy) for a while unless i disconnect
it physically.

I tried to change the region from north america to france then
europe,
i tried the supervised mode and the guarded loop but in vain.

here in algeria when a call get dropped we get a busy tone as
diconnect signal.

Is there a way to configure my call center to drop the line when it
get passed to a skillset and the initiator drops the call.

So when another call enters the skillset line the line is busy.

Please let me know if you need more details.

Any help would be apreciated.

Regards,

Rafik

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