Re: VPN dial connects, but does not work



On May 29, 2:28 pm, walterbyrd <walterb...@xxxxxxxxx> wrote:
Does that make sense?

I am using a Dell M90 laptop running XP, and using Comcast from home.
I am connected to the comcast modem directly. I am not going though
any sort of wireless router/NAT device.

The VPN was configured for me in Arlington, Virgina. I am in Denver,
Colorado.

When I tried the VPN from my office in Arlington, it worked. When I
tried from my home in Denver, the VPN seemed to connect, I did not get
any error messages, but it wouldn't work. I can not connect to any of
the secure sites. I just get a "Page not found" error.

It would be difficult for me to get the laptop back to Arlington.
Although, that is what the tech support people want. Comcast will not
give me any help.

Is there anything I can try?

Are you able to surf and use the internet before VPN (may have to
disable a proxy)? Are you getting connected to the vpn or aren't
you? Did you get prompted for a password? Did it get accepted and
connect you, or did you get an error message? What does your
'ipconfig' look like once you 'connect'? Do you have a vpn IP and a
physical IP? Can you ping the default gateway for each? If not, what
are the results? What is your company's network/security engineer
saying? Does he see you connecting? If/when connected to the vpn,
can you do anything on the remote network (ie surf, email, chat, etc)?
.



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