Re: WS-C3550

SamPasic@xxxxxxxxx wrote:
On Mar 27, 12:05 pm, Merv <merv.hr...@xxxxxxxxxx> wrote:
If you do not have a Cisco CCO web site access you should register

cco.cisco.com

You may want to check out the Cisco doc "Resetting Catalyst Switches
to Factory Defaults"

http://www.cisco.com/en/US/products/hw/switches/ps607/products_tech_n...

I got it to factory settings thats not the issue im having. I also am
registered at Cisco. I just need someone to please tell me how to ping
test a C3550, as in step by step commands and what all I need to do
it. This one is returned and according to the customer, Port 7 is bad
and I need to test that to verify. Thank you

Like Walter has said, the switch is also a layer 3 switch, which providing step by step instructions to test is impossible.

If you have the switch set to factory defaults:

Test layer 2 connectivity, plug a PC in port 7 and another PC in any other port, setup each PC on the same network and ping each other, if it works then layer 2 is working fine.

Your client may have just enabled a configuration that disabled port 7.
.

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