Re: 3524 XL - fiber module not working

You might want to consider briefly contracting a network engineer with
certifications for a service call. Have them configure the network switch
with the same settings that your other working network switch uses (central
logging server, login authentication server, DNS settings, etc...) if no one
else there is available to configure this seemingly new ethernet switch for
initial use. If you go with this suggestion, there is no reason why not to
ask for a demonstration of this being performed.

The answer to just this one question is below, but I am judging your skill
as such that you might get stuck again on something else. There are other
factors here which we are not even getting into which could crop up and be a
problem. For now, here is your process to enable that port:

Connect a computer serial port (DB-9) to the console port on the switch
(RJ-45) with the supplied Cisco light blue console cable. Run Hyperterminal
in Windows or a similar terminal emulation program which can communicate
over the serial port (might be COM1). Connect with settings of 9600 baud, 8
data bits, 1 stop bit, and no parity.
The login for the console port of the router should appear on the screen.
If there is a password prompt or a login banner, go ahead and get through
that.
The prompt on the screen should be a > symbol. Enter the command "enable"
and you will probably be prompted with another password. This new prompt
has a # symbol.
Enter the command "show ip interface brief" to list the names of all of the
interfaces. The interface you are looking into will be listed here. As an
example for this, consider that the interface is GigabitEthernet0/1.
Enter the command "configure terminal" and the prompt will now show (config)
in the prompt. From this prompt, enter the command "interface
GigabitEthernet0/1". The prompt should now change to show (config-if) in
the prompt. Enter the command "no shutdown".
Repeat for the other interface if desired.
Use the command "exit" until you are disconnected from the device.

--

===========
Scott Perry
===========
Indianapolis, Indiana
________________________________________
<joddpur@xxxxxxxxx> wrote in message
news:1186494555.164619.121180@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Recently bought a fiber module (transceiver) for our 3524 XL series
switch. When I pushed it in to the receptacle on the switch, I get
nothing. Nothing on either port.

However, when I push it into another 3524 XL switch that we have the
Module springs to life and works fine.

My boss says it's probably "shut down" and I need to "no shut" the
port.

Can anyone advise me on this - is there some facet to this that I
should be aware of?



.

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