Older Computer-Newer Modem

Hi all, first; I use an older Gateway Select that has an internal (dialup)
modem
that is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old
location.
At the new location, I have an external Cable Modem that is: Motorola
Surfboard
SBV5120 and that one is a dual Modem as it has the telephone hookup that
uses cable and it works fine. This computer has a built in Phone tool
installed that
can talk through the mike and speakers, fax using either a copyer fax
machine or the artificial printer mode called "capture fax". This has
ceased to work and I only noticed it yesterday when attempting a fax. I have
checked the wiring in the back of the computer and it is as before. My
question is "can an external modem that uses cable operate a phone tool that
probably was meant only for dial up"? If so, how to install it? It is not on
the list of
modems that are in the setup for the Phone Tools, probably because of
the age of the computer.
I am using Windows98se; the computer has a live 56k conventional (analog?)
modem that seems to be working because, when i dial up a phone number, the
phone tool screen shows "setting up modem, please wait, then I hear through
the speakers the sounds of telephone dialing..then an error recording says
this" we're sorry, but we cannot connect you as dialed, error vo12"
I have tried to plug in the output line from the computer into the Motorola
modem as suggested by someone, but with the same results..I am assuming
the fax situation is the same as the direct dial attempts because the
scanning is
working..alas, there is NO conventional phone line installed here, only the
cable line and modem..and that was provided by the ISP and yes i do pay for
the phone service as well as the internet service..OK I just tried
hyperterminal and it dialed and no connection and same error message..please
respond, as I am ready to give up..Bill

.

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