Re: Weird modem problem



In article <MPG.20c804a626150c80989685@xxxxxxxxxxxxxxxxx>,
Charlie Wilkes <charlie_wilkes@xxxxxxxxxxxxxxxxxx> wrote:

The dial tone cut out when I plugged the rj11 cord into the laptop (SENS
LT56ADW Win Modem), and then came back when I unplugged it... This even
happened when the computer was totally powered down. Have I fried my
Win Modem? I don't think so because the Windows diagnostic can
communicate with it and does not detect a problem.

Charlie-

There is probably some kind of transient absorber in the modem,
connected across the phone line. There might have been a voltage surge
(lightning strike a mile away?) that was more than the absorber could
handle. It protected your equipment, but now is a short circuit across
the phone line.

There may also be a reed relay that connects the phone line to the
modem. These relays normally do not handle much current, so anything
like a voltage surge might cause the contacts to stick in the off-hook
position. However that would not kill the dial-tone.

In other words you have a short circuit. If you can get to the circuit
components on the modem card, it is possible you can isolate the cause
and repair it.

Fred
.



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