Re: Old computer-new modem
- From: Eric <egrumling@xxxxxxxxx>
- Date: Sun, 17 Feb 2008 21:05:58 -0800 (PST)
On Feb 16, 1:10 pm, "Bill W..." <wwalsh7...@xxxxxxxxxxxxx> wrote:
Hi; I use an older Gateway Select tha has an internal (dialup) modem that
is; 56K PCI Voice ModemSF-1156IV R9A, and it been fine at my old location.
At
the new location, I have a external Cable Modem that is: Motorola Surfboard
SBV5120 and that one is a dual Modem as it has the telephone hookup that
uses cable and it works fine. This computer has a Phone tool installed that
can talk through the mike and speakers, fax using either a copyier fax
machine or the artificial printer mode called "capture fax". This has ceased
to work and I only noticed it yesterday when attempting a fax.
I have checked the wiring in the back of the computer and it is as before.
My question is "can an external modem that uses cable operate a phone tool
that probably was meant only for dial up"? If so, how to install it? It is
not on the list of
modems that are in the setup for the Phone Tools, probably because of the
age of the computer. Any thoughts my friends? Thanks, BW..
As long as you are connecting the PC's phone modem into the cable
modem's voice port (the RJ-11 connector) it will likely work. You may
need to call the cable company and let them know you are connecting a
fax machine. They can reconfigure the modem to operate a little
differently. You may want to lock your fax speed to 9600 baud, but it
shouldn't be necessary. If the telephone modem isn't answering, there
could be some compatibility issues, but it is doubtful.
.
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