Comcast Upload Speeds

Early in 2007, Comcast sent out a letter to its customers (this was
Massachusetts) that they were raising the speeds of the basic tier; Download
was going to (I think) 6 Meg, upload to 1 Meg.. The letter was a nice piece
of 4 color printing on slick and heavy paper, as I recall.

Well, they raised the speeds, which was a wonderful thing, since I was able
then to watch my slingbox from remote locations with much better pictures
than with a 384K cap.

Then, a few months later, after I'd tossed the letter, they reverted to 4
Meg/384K. Calling Comcast, of course, provides nothing. They have no way
on the phone of saying "yes, sir, we remember that free upgrade for our
customers, and we'll reinstitute it". To the contrary, they deny any
corporate memory.

Does anybody have any similar experience with that "promotion" and its
disappearance from Comcast? Or prehaps even somebody saved the letter and
can scan and post it somewhere? I don't want to have to pay the extra $10
per month for high speed DOWNLOAD that I don't need.

Thanks


.

Relevant Pages

  • Re: Broadband Update - P2P being throttled around the world
    ... So that's what was happening to my 2Mbps connection a couple of weeks ago, when the download speed plummetted to 237kbps. ... We know that lots of customers aren't ... The rollout of MaxDSL is going to help the fault volumes too as the RAMBO kit at the exchange should help to ensure that lines aren't provided at speeds they can't support. ...
    (uk.people.silversurfers)
  • Re: COMCAST internet
    ... upload speeds for people with multiple Comcast Services. ... Comcast compared to dial-up Comcast SCREAMS! ... Compared to FIOS, 15mpbs download and 15mbps ...
    (comp.dcom.modems.cable)
  • Re: Comcast Upload Speeds
    ... Massachusetts) that they were raising the speeds of the basic tier; Download ...  Calling Comcast, of course, provides nothing. ... Comcast Cable Internet 5136 Kbps/ 362 Kbps ...
    (comp.dcom.modems.cable)
  • Freedom2Surf
    ... little for the ADSL customers but for the customers on LLU speeds are still ... download speed has beeneven lower. ... This evening at 20.07 i downloaded a 8Mb speedtest file from ...
    (uk.telecom.broadband)
  • Comcast Bait and Switch, "Unlimited" Has a New Meaning
    ... The bandwidth hogs are revolting and Comcast is the ... Customers across the country have been contacted by the telecom giant ... "Comcast and I are not on speaking terms," said Frank Carreiro, a West ...
    (comp.dcom.telecom)