Re: Help needed with intermittent internet

JM wrote:

I asked about this a few days ago, and they told me they do not allow customer-owned cable modems. I pressed the issue with another csr, who insisted they cannot do this, since there is no way for them to provision the service on equipment other than theirs. She asked me, "How in the world would we configure it?"

That's got to be both the funniest and stupidest thing I've heard lately.
Who trains these people ?

You should have told her the same way every other ISP does it. :)
.

Quantcast