Re: Help needed with intermittent internet


"$Bill" <news@xxxxxxxxxxxxxxxx> wrote in message
news:4636a9a9$0$8996$4c368faf@xxxxxxxxxxxxxxxxx
JM wrote:

The Netgear is provided by Comcast. It's a combo router/cable modem, and
it's the only device they offer for business use with static IP.

Borrow one or buy your own for $40 and sell it later if need be. At least
you'll have a chance of finding the problem for $40 (or less if you pass
it on when you're done) and I assume you already own the Linksys.

If it works with your equipment, they won't be able to pass the buck.

I asked about this a few days ago, and they told me they do not allow
customer-owned cable modems. I pressed the issue with another csr, who
insisted they cannot do this, since there is no way for them to provision
the service on equipment other than theirs. She asked me, "How in the world
would we configure it?"

jm








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