Re: Help needed with intermittent internet


"$Bill" <news@xxxxxxxxxxxxxxxx> wrote in message
news:46368f89$0$4670$4c368faf@xxxxxxxxxxxxxxxxx
JM wrote:
"$Bill" <news@xxxxxxxxxxxxxxxx> wrote in message
news:46365f47$0$9942$4c368faf@xxxxxxxxxxxxxxxxx

JM wrote:

I'd start with a separate router and modem setup if possible.
Should make it easier to isolate your problem and it might just go away.


Funny you should suggest that, as I just returned from driving halfway to
the customer site to install a Linksys. Instead, I turned around,
deciding to have them turn off the server tonight to see if the gateway
still "locks up" or otherwise stops responding anytime between now and
7:30 a.m tomorrow morning. I have a ping test monitoring the gateway
right now. If the gateway still has problems with the server and all
workstations turned off, I think Comcast's theory is pretty much
debunked.

Agree?

It would go a long way towards it if indeed all the LAN equipment is off,
but that really doesn't solve anything.

Next try sticking that Linksys in and reconfiguring the Netgear as a
plain router (I assume that can be done) or replace it with a another
router.

The Netgear is provided by Comcast. It's a combo router/cable modem, and
it's the only device they offer for business use with static IP.

jm







.

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