Re: Help needed with intermittent internet

After further consideration, I don't see much value in this bit of
troubleshooting. Unless the unit is bad in a manufacturer defect kind of
way (which I seriously doubt, since we're on our third one), there is no way
the unit will fail with no traffic going through it.

As $Bill suggested, perhaps it would have been better for me to go ahead and
install the Linksys and remove the server-as-internet-gateway from the
equation.

jm






"JM" <jake@xxxxxxxxx> wrote in message
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"$Bill" <news@xxxxxxxxxxxxxxxx> wrote in message
news:46365f47$0$9942$4c368faf@xxxxxxxxxxxxxxxxx
JM wrote:


I'd start with a separate router and modem setup if possible.
Should make it easier to isolate your problem and it might just go away.

Funny you should suggest that, as I just returned from driving halfway to
the customer site to install a Linksys. Instead, I turned around,
deciding to have them turn off the server tonight to see if the gateway
still "locks up" or otherwise stops responding anytime between now and
7:30 a.m tomorrow morning. I have a ping test monitoring the gateway
right now. If the gateway still has problems with the server and all
workstations turned off, I think Comcast's theory is pretty much debunked.

Agree?

jm









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