Re: Broadband problem



BV wrote:
BigJim wrote:
since you are using a sb3100 I would guess that a upgrade might help.
That is an old model.
"BV" <bvanasse@xxxxxxxxxxx> wrote in message
news:1158082504.602550.112910@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I live in Massachusetts and I get my broadband cable through Comcast .
It seems that my cable falls off only during part of the day ( early to
mid morning ) and is fine at other times . Comcast support says that it
seems like like a modem problem . Are modems tempermental ? Any help
appreciated . BV


I have my modem on the floor while my TV is well up on a stand .There
are five indicator lights on the modem . In the morning , the lights
for ON and RECEIVE come on , then progressively SEND and then Online
and Activity . Then the activity begins slow ( pages on the internet
download slowly) and then great later in the day . It would almost seem
that there is little coming through early in the day or that 100,000
people in the north end of Fall River ( pop 93,000 ) are all on the
line at once but Comcast support said there was no problem in Fall
River . This has been going on for three weeks . They checked my modem
activity and said that there were outages mostly in the AM . I said no
to a house call because I don't believe it's a modem problem .BV


What are the signal power levels, etc., from the modem web page at 192.168.100.1 ?

Q
.



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