Re: Charter cable modem - very slow Internet browsing


Warren wrote:
What browser are you using? If you use more than one browser, do you have
the same problem in them all?

I'm using Win XP Pro SP2 with IE7. I was using IE6 when the problem
began. I upgraded to IE7 thinking that the browser was having problems.
I have also tried Firefox. Every browser has the same issue. I also
tried a different computer, running a W2K and IE6. Same problem.

If you're using Internet Explorer, try this:
1. Close all Internet Explorer windows.
2. Go to Control Panel > Internet Options, and delete all Temporary
Internet files.
(If you just go to Tools > Internet Options within IE, it won't delete the
Temporary Internet files currently in use by the browser. Always go to
Internet Options through the Control Panel.)
3. In the Temporary Internet Files section, go to Settings
4. Don't set the space available for the Temporary Internet files to be
more than 60-80MB. Bigger than that and the browser takes too long to
search the caches.
5. Press the View Objects button. Pull down Edit > View, and if you
don't have it set to Details, set it to Details.
6. Note the status of the items listed. Delete any that are damaged.
7. Note what objects are there. Are there any that don't look familiar?
Google them to see what they're about, and delete any extraneous objects.

I regularly delete all of my temp files.

Something else that can affect your browser's speed are settings on
anti-virus and anti-spyware programs. How many of these programs do you
have installed? How many are trying to scan everything you're downloading?

I use AVG free for AV, and I use Microsoft Defender for Anti-spyware

If your browsing habits take you to sites where live virus and malicious
spyware are a problem, perhaps you may need a lot of redundant
protections, and a speed hit is desirable compared to the dangers. But if
you're regularly doing full scans, and are browsing only to safe sites,
you may want to consider your protection choices. Multiple anti-virus
programs can cause problems just by being installed on a single machine,
even if the automatic settings are turned to off.

I don't browse to any unsafe sites. I have very basic browsing habbits.
I rarely download anything as I am very aware of the dangers that lurk
on the Internet. I ran a netstat -a and there are no established
connections. So I really don't think this is a trojan issue. My PC is
clean as far as I can tell.

I'm actually thinking this may be a routing issue on Charter's side.
Any other ideas?

Thanks for the help Warren!

Raul

.

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