Re: Modem won't sync or loses sync

Culican wrote:
BTW: My modem was out of sync for several hours. I wanted to get
online so I was going to move it to the other room where it works. I
screwed in a 3 foot piece of cable into the wall outlet, went back to
get the modem and ...yes you guessed it, it was synched. Why would a
three foot stub of cable screwed into another outlet allow the modem
to synch? I checked the numbers and they were better than the ones I
previously posted but still too high up and too low down.

Have you tried simply power-cycling the modem? I ask because despite all
the details you've given us, you haven't mentioned doing this very
simple action. If you haven't even been power-cycling the modem, I'd
have to say the reason it works after moving it is that you're
power-cycling it when you move it.

As for the possible charge if it's your fault, that's just a standard
disclaimer to keep people who are looking for free computer
troubleshooting, or people who re-wire their house, and screw everything
up from getting something for free. If you haven't made any changes to
the cabling since the tech originally installed you, you won't get
charged for a problem with the symptoms you're describing.

It very much sounds like you need a tech, and you are not even close to
being the kind of person they need to charge. Call back, and set-up an
appointment. The longer you wait, the longer you'll have to wait to get
a time window you like.

--
Warren H.

==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.

Power Lawncare Tools for Spring Clean-up:
http://www.holzemville.com/mall/blackanddecker/



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