Re: Raining Data Financials Unreliable

I think your sentence "As soon as I thought enough of QM (and Martin)" sums
up the reason why many people would be put off a conversion to QM...

The product appears to be too closely identified with a single person
(Martin) which may scare away people from the U2 camp who have the warm
fluffy big-blue IBM feel....

Personally, this doesn't discourage me from looking at QM (when I have the
time and energy), but I think it is importany for Ladybridge to bring some
more faces to the table so that the product is perceived as having the
support and backup that many users need... What happens for example if
Martin was to slip under a no 9 bus this morning ? (I'm by no ways wishing
any ill on Martin!).

I'm familiar with the issue, which is an issue that we as a company also
face (the product is identified too closely with me rather than the team
here who support and develop it).

None of the above directly affects what I think of Martin, Ladybridge or
QM - it is just the realities of "perception".

Just my two pennies worth.

Regards
Simon

--
================================
Simon Verona
Dealer Management Service Ltd
Stewart House
Centurion Business Park
Julian Way
Sheffield
S9 1GD

Tel: 0870 080 2300
Fax: 0870 735 0011

"Bruce Nichol" <reverse_ecurb@xxxxxxxxxxxxxx> wrote in message
news:3i4ka2hdovg41l1savo1a7d3mna7bam4mc@xxxxxxxxxx

A couple of birds with one big gibber:

But first some background:

I saw QM (as it was then) as answering a call I thought I had in
identifying a new market segment.....

As soon as I thought enough of QM (and Martin) I then had to sit down
and work a budget. The budget came up to be (almost) in the bounds
of possibilities, so we then went ahead... 2 years later, we're
there.. on budget (for costs) and I must admit some of the budget has
been spent on enhancements that were never envisaged.

On Tue, 04 Jul 2006 02:37:39 GMT, Luke Webber <luke@xxxxxxxxxxxxx>
wrote:

Jeff Caspari wrote:
It's probably much easier to train the VAR in QM than it would be to
become
sufficiently familiar with every new app to not only convert it, but
also test and warrant the conversion.

Agreed.
How would you suggest this training take place?

By using somebody that can undertake it, either internally by somebody
learning and then passing on the knowledge or externally by
contracting the job... I wouldn't think that there's a vast
difference between what you've now got and what OpenQM might give
you.... so the learning curve is not that steep...

Why do you think that more people have not migrated from U2 and D3 to
QM?

Basically, U2 vars are "big shops". There is a modicum of inertia...
We were a "small" UV shop, having converted from Pick in the mid-90's.
Most of our users followed us to UV, but sites with less than a
reasonable number of users pay through the nose for UV maintenance. We
looked at QM, spoke to our users, showed them what we'd been able to
achieve and at what proposed cost to them and they almost all snapped
the offer....

U2 users with more than a few users seem to be of the same inertial
stickiness....

D3? Dunno, mate. Had nothing to do with any of that, or them, for
10 years or more... You might say I saw the current scenes unfolding
back then, or that I was less than impressed with the support that was
foisted on me.... Seems as if the same thing has now happened to UV
in Oz, too.....

Then again, one doesn't seem to get anything "more", or didn't until
recently, with OpenQM than what is currently available with, and for,
U2..... I really think that money is the root cause of anybody
moving camp in this instance... and perhaps the "it's somebody else's
chequebook" syndrome of the larger U2 site managers.....


Perhaps because the game is not worth the candle? If everything (more or
less) works on the present platform, you need a compelling reason to
switch. Cheaper license fees aren't always enough.

Cheaper maintenance is a boon....

The TCO must play a part....

It's different for VARs and developers, of course. If I was selling an
app, and saw the worth of QM, as well as the lower license fees (more of
the pie going to me - bewdy!), I'd jump on it, no question. But for
existing installations? Only if it offers additional functionality which
the business needs, I reckon.

And your users are faced with lower on-going manitenance?

Something along the lines of A$65 per user for the first year??
And after that, for the next 10 years the savings for every user are
basically whatever you would be paying for U2 maintenece..... Really!

And the factory support can't really be quantified, but it's far in
excess of whatever was offered to me by any UV connection, let alone
Pick Systems' (as they were then) representatives.....


I'm genuinely curious to know and I'll bet Martin is too.

Me too. Let me know when you guys sort it out. <g>

Luke
Regards,

Bruce Nichol
Talon Computer Services
ALBURY NSW Australia

http://www.taloncs.com.au

If it ain't broke, fix it until it is....
Regards,

Bruce Nichol
Talon Computer Services
ALBURY NSW Australia

http://www.taloncs.com.au

If it ain't broke, fix it until it is....


.

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