Re: Somewhat novice Access user, tripped up in a query problem
- From: pokerboy801@xxxxxxxxx
- Date: Sun, 23 Sep 2007 17:52:47 -0700
On Sep 20, 11:53 am, Ben <bmarl...@xxxxxxxxx> wrote:
On Sep 20, 9:50 am, pokerboy...@xxxxxxxxx wrote:
OK, I will try to explain this as clearly and as concise as possible.
I am using Access, which has three MS Excel Linked tables, to store
call center metrics for reps. My Excel workbook has three separate
worksheets, all linked to Access. I have a query that performs some
minor calculations, not to hard, and will be ued to drive a report.
Here is my problem, I only have about 14 rows of data in each table as
we only have three reps. Originally, I had a relationship between the
three tables based on Agent Name. When I run the query I am
anticipating 14 lines of return data, however, I am receiving
approximately 2000. It appears to be returning an agents name with
their own row of data and again for every other person on my list it
gives their data too.
Is this something wrong with my query, reltionship or is it in Excel?
What does your query look like? Change the view to SQL and paste the
text here.
Sorry, thought I'd get an email when a response came. Here is the SQL
view of my query:
SELECT [Group Attendance2].Date, [Group Attendance2].[Agent Name],
[Group Attendance2].[Scheduled Hours], [Group Attendance2].[Staffed
Time], [Group Attendance2].[ACD Time], [Group Attendance2].[Extn In
Time], [Group Attendance2].[Extn Out Time], [Group Attendance2].[ACD
Calls], [Group Attendance2]![ACD Calls]-Dialer2![ADJ Down] AS [# ACD
Calls], [Group Attendance2].[Extn In Calls], [Group Attendance2].[Extn
Out Calls], Dialer2.Calls, Dialer2.[ADJ Down], Dialer2!Calls+[Group
Attendance2]![ACD Calls]+[Group Attendance2]![Extn In Calls]+[Group
Attendance2]![Extn Out Calls]+Dialer2![ADJ Down] AS [Total Calls],
[Group AUX2].[Total Aux], [Group AUX2].[Aux 0], [Group AUX2].Lunch,
[Group AUX2].Break, [Group AUX2].Meeting, [Group AUX2].Training,
[Group AUX2].Project, [Group AUX2].Callback, [Group AUX2].Support,
[Group AUX2].Down, Dialer2!Update+[Group Attendance2]![ACW Time] AS
[Total Update], [Group Attendance2].[ACW Time], Dialer2.Login,
Dialer2.Logout, Dialer2.[Productive ], Dialer2.SIT, [Total Calls]/
[Group Attendance2]![Scheduled Hours] AS [Total CPH], [Group
Attendance2]![Staffed Time]/[Group Attendance2]![Scheduled Hours] AS
[Schedule Adherence %], ([Group Attendance2]![ACD Time]+[Group
Attendance2]![Extn In Time]+[Group Attendance2]![Extn Out Time]+[Group
Attendance2]![ACW Time]+Dialer2!Work-[Group AUX2]![Total AUX])/[Group
Attendance2]![Scheduled Hours] AS [Overall Productivity], [Group AUX2].
[Aux 0], [Group AUX2].[Aux 0]
FROM [Group Attendance2], [Group AUX2], Dialer2
WHERE ((([Group Attendance2].Date)=["Date?"]));
.
- Follow-Ups:
- Re: Somewhat novice Access user, tripped up in a query problem
- From: floronDBA
- Re: Somewhat novice Access user, tripped up in a query problem
- References:
- Prev by Date: Re: opening a form from tableview
- Next by Date: Re: Problem with "dates" using TransferText
- Previous by thread: Re: Somewhat novice Access user, tripped up in a query problem
- Next by thread: Re: Somewhat novice Access user, tripped up in a query problem
- Index(es):
Relevant Pages
|
