Re: Runtime problem

Ok, I did not want to sound like a nag, but at least we need some starting
point here:

> The version I am using is Developer 2002. This however is a side issue
> as the client has no copy of Access on either machine.

Well, no, not necessary a side issue. I mean, if you go all the way back to
a97, and install it on a brand new machine, it works fine if the user got
full registry permissions, and the user that installs the software has full
admin permissions. However, trying to install a97 on a new machine with
limited
permissions generally causes all kids of problems.

The later versions (such as a2002) have provisions for registry security,
and respect this during install (so, they are MUCH more tolerant when you
install on a machine with limited registry settings, since they were
designed with this in mind. With a97, it was designed long before things
like individual users could have permissions set on the registry. Thus, a97
experience more problems in this area.). Also, a good many machines today
have the "program files" directory set to read only to prevent virus spread,
and again older versions of software DO NOT function well, but later
versions
can happily function with a "read only" program files directory.

So, it is VERY important to at least know what version you are talking
about, and what target platform.

The area you might start to check is the company using a domain server?
(that means all permissions for each desktop is set on the server, and that
also includes things like registry permissions, and what a user is allowed
to
do - such as installing software).

So, I would start looking at the security settings

Can a user with full admin permissions to the machine , and registry
settings install the software?

--
Albert D. Kallal (Access MVP)
Edmonton, Alberta Canada
pleaseNOOSpamKallal@xxxxxxx
http://www.members.shaw.ca/AlbertKallal



.

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