Re: Do DB Developers usually charge extra for techsupport, etc? HourlyRate vs. Extras.

I always work on an hourly rate. No fixed prices, they pay for as long as
they need me. For returning customers I dont charge extra's for small
amounts of work. All my bug-fixes are for free as are things like 'please
add one field'. I expect to get paid for meetings (Anything I have to leave
my office for)

Exeptions: registered charities and churches (not sects, but registered
churches). For those I make an estimate, keep it low and charge them once.
On average this is about 10% of my working hours and I make sure to keep it
that way.

Ursus

"Mike Sampieri" <xkmorgan6xx4@xxxxxxxxxxx> schreef in bericht
news:1132446761_12083@xxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hello. I am the project manager of a large clinical database system. 4-
> year development project, Filemaker Pro platform. We hired a
> devloper/programmer, who has been with us from the start.
>
> He charges by the hour (in most cases), and his rate recently went up. I
> checked and discovered that his hourly rate is higher than most
> developers charge, in this area, with his experience. (his rate = $175
> per hour-of-development, standard = $120)
>
> We're negatiating a new contract with him, for some extra database
> features, and I'm trying to figure out if his "Value-Added" work makes
> his hourly rate justifiable.
>
> He gives us, for no additional charge:
>
> -tech support. Free service contract, free tech support, past 3 years.
> (and he does spend alot of time with this!)
> -Quick reactivity to issues.
> -free Project Management (whatever that means)
> -no charges for meeting with us, in person or on the phone.
>
>
> Since I have no experience with database projects, some of you might
> know:
>
> -Are these freebies really "extra", or do *most* developers offer them
> for free? Do you think they justify the extra hourly charge?
>
> I'm just not sure if they are indeed "Value-Added", or if it's just
> standard stuff and perhaps he should charge a lower fee.
>
> Any thoughts?
>
> Thank you!
>
> -Mike
>
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