Re: Quality of Software - Survey



1) Why do mates decide to flip? What idiot came up with the automagic
repair that seems to always pick the wrong stuff to change?

2) Why do fillets break when I've made some change on the opposite end of
the part that doesn't share any faces?

3) Why do mutual trims change selections when I make some upstream change?
Why do they sometimes fail when they worked before? Why do they sometimes
work if I reselect exactly the same way? Why do I sometimes have to delete
them and redo them in exactly the same way to get them to work?

4) Why does the Feature Scope lose bodies?

Jerry Steiger
This is another good list. I have to agree with the other guy who listed
cosmetic threads as being bothersome. I find myself wasting a lot of time
sorting out problems with them.

One other thing I would like to mention in regard to getting value for my
subscription is the quality of our VAR's. I don't call for tech support very
often. Most of the time when I call it is to report or confirm something I
see as a bug. My old VAR got bought out by a larger company. I am beginning
to think that their support people are specifically instructed to NOT
recognize bugs. They argue and give bad excuses for what to me are
inexcusable results from our software. Here I am trying to help make the
software better and I get nothing but resistance. In summary I am paying for
the priviledge of performing quality control and then get nothing but crap
from the representatives of the folks that I am paying. This really sucks.

jk


.

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