Re: Organizing My Boss

I agree with Michael. The first thing I would do is document the current procedure. This will help to fill in some of the holes you have with the current process. Find out where the electronic data is stored. If you can, standardize some of the forms. Find out why drawings sometimes come back, and sometimes don't. Document how the drawings come back; this is the procedure you should try to get the shop to follow.
Once you have the current process documented, hopefully your boss and the owner will agree that this is the Standard Operating Procedure. From this starting point, you and others can work to improve the procedure. I would recommend incremental changes, because that is easier to make happen. The changes that make thing more organized and easier to do are the ones that people will use.
As far as generic software, if you have a database program like Access, learn it and put some of your standard forms in it. This way, the forms are easier to fill out, and the electronic data can be stored and used from a central database.
Brian
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