Re: Who screwed up the KnowledgeBase?

Did you do use Exact words or Keywords?

That is important, so the search engine will know what to look for.

I tried "Technical Tip" "Exact Phrase" and got a hit on "Solidworks
Knowledge base Search result" -
http://www.solidworks.com/pages/services/subscription/KB/searchresults.html
This lists all the Tech tips.

I talked to SW and they said all the Tech tips have been inserted into the
html page, so it's not separate like it was before. I agree its different,
but if you take a little time with it, you can find what you want.

Regards,

"TOP" <kellnerp@xxxxxxx> wrote in message
news:1123898653.860489.211520@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Scott,

I really think somebody has majorly screwed up here. Search finds
everything but technical information. Search will even find SW
confidential information. I'm sure the competion is renewing their
subscriptions just to get at this stuff. Here is a sampling.

Search for information on *** Metal and get this helpful technical
knowledge plus a dozen vendors of *** metal parts:

What is SolidWorks® Office Professional? How does SolidWorks Office
Professional help AutoCAD® users migrate to 3D? Does SolidWorks Office
Professional include tools for surface design?

Search for bend deduction as a keyword and get nothing. Search as an
exact phrase and get an explanation of benefits for SW employees.

Search for IGES to find the venerable articles on Pro/E settings, etc.
and find nothing useful.

Search for configurations and get a confidential document:

Addressing Common Concerns and
Questions from Prospects
(SolidWorks and SolidWorks Partner Confidential)
Q: "I'll implement the catalog first and provide CAD models at a later
date"
A: CAD models are a key element in any online catalog. Explain the
benefits for 3D PartStream.NET. The
service allows a manufacturer's customer to:
o Configure products on the fly - providing an intuitive and
interactive environment for the design
engineer to easily select and find the exact component they need
o View 3D models and 2D drawings -- allowing the customer to better
visualize products and imagine
how a component will fit into their designs - resulting in increased
customer satisfaction
o Download models for use in their own designs with support for all
major CAD systems - By
incorporating a manufacturers products in their own designs, the design
engineer is essentially specing
the product into their designs - resulting in increased sales for the
manufacturer.


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