Re: VTS Tapes and S413 Abends

The last microcode upgrade was in April when we upgraded to a TS3500 with
encryption drives. Since then nothing.

At this time, without the log from the Specialist, it is unlikely we will
determine what the initiating cause. However, should this sequence of
events occur again, I will be ready.

Lizette


Have you had any microcode put on the VTS lately?

Lizette Koehler <starsoul@xxxxxxxxxxxxxx> wrote: I worked with my CE
on this. IBM Tucson dialed into the VTS and was able to reset the error
flags and put the tape in READ status. I can now access the files on
the back end (physical) tape. The CE physically inspected the tape and
it was okay. So we figure it must be some sort of other error.

The error apparently occurred last week so the logs in the Specialist
have wrappted, IBM does not know why the tape was in error.

I will see if there is some way to identify these errors sooner and get
IBM working on them so it will not be one of those 5pm issues.

Thanks for all the input

Lizette



Lizette Koehler wrote:
So does that mean I need to be my CE out here?

Lizette

I think the last time we had an EQC on a virtual tape,
the gripper on one hand had broken. If there has been
some kind of back-end hardware problem, I think it should
have called home. If you look on the display panel for the
robot it may show the error.
If you can't determine anything else, I think you might want
your CE to check it out.

Note we have an IBM VTS, I don't know much about the SUN/STK one.

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