Re: Over my head in a JES exit



On Sat, 1 Apr 2006 07:08:27 -0500, Bob Shannon
<bob.shannon@xxxxxxxxxxxxxxxxxx> wrote:

IBM is trying to say go to SHARE or else, IMO. This myopic (there is
another term I could use) view is troubling IMO. I don't think SHARE
is stupid enough to think they are monolithic enough so it can't be
them. I really think its a little bit of both IBM and SHARE. Its like
a ten foot tall gorilla saying do it my way or your way and I will
squash you like a ant if you do it the other way

Rubbish! IBM goes where the customers are. If the customers go to SHARE,
IBM will go to SHARE to talk to them. Those who don't go to SHARE or to
the zExpo must rely on the manuals.


To a certain degree I agree with Bob. IBM still has meetings with fairly
large groups of customers (large, medium and small) in medium and larger
cities. Milwaukee is what I'd call a "medium city" and the IBM office
there has meetings every few months in order to pass on current
information. Given that, and especially given IBM's considerable web sites
I would have to say that they are generally doing better than they ever
did.

I would, of course, like to see IBM do even more. But Ed's out of line
(and out of touch) on this subject.

--
Tom Schmidt
Madison, WI

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