Re: Class action lawsuit against Netflix

On Mon, 03 Jul 2006 01:07:15 GMT, Phisherman <noone@xxxxxxxxxx> wrote:

In general I like Netflix service. Their website, queue controls,
waiting status for certain DVDs, convenience are things I like.
Sometimes it can take several days, maybe 5 or 6 days, longer with
holiday weekends to get your DVDs. I dislike the way Netflix says "in
about one day."

NF has a written policy that if someone is a "heavy user", they are
assigned low priority when it comes to new releases. That's total
bullshit.

I just unsubscribe for a month and my priority goes back up. When I
resubscribe the DVDs I was denied earlier are now all of a sudden
immediately available.

I got the idea to do that from a customer support representative who
explained the whole bloody thing to me. She suggested I slow down in
order to get a higher priority. I told her that I would not spend $20
to slow down. Then it dawned on me to unsubscribe which cost me
nothing and accomplished the same thing.




--

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Don't Re-elect Them!
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