Re: Funny AOL Story



Yet they continue to abuse their customers.

Moral of the story: avoid AOL like the plague.

OR


Octopus,

I do not disagree with you about AOL or their users. I have never had
an AOL account, nor would I ever. I would rather lick a Downtown strip
club toilet seat than use AOL.

That being the case, "he was doing his job" is actually NOT an excuse.
It's been tried before (see Enron).

Some guy pays you to sell crack, you sell crack. You're just doing
your job. Think it will fly? No.

The newspaper pays you to break into a celebrities house for pictures,
you do so. You are caught for breaking and entering. You were just
doing what you were told by your scumbag employer. Do you get off? I
doubt it.

You can't do bad things just because people pay you to do bad things.
It was your decision to take the job. It was your decision to get paid
to do something wrong. YOU are responsible for your actions. Nobody
held a gun to his head and made him work at AOL. It was his decision.

By your rationale, anybody can do anything, so long as they get paid to
do it.

This is quite obviously not the case.

AOL instructed him to violate the terms of their Attorney General
settlements. AOL will probably get sued and fined AGAIN for this
incident. It's not like they won't pay. They have already paid
millions to various states and millions of customers. And the guy who
personally carried out the violation got fired.

It makes perfect sense.

Just because your employer tells you to do something, doesn't mean that
you have to do it, that you should do it, or that you can do it.

And in this case, he would have lost his job either way. He doesn't
treat the customer like crap, he gets fired. He does treat the
customer like crap, he gets fired.

Seems the guy was done a favor if anything.

.



Relevant Pages

  • AOL email problems
    ... I am having major problems with AOL, I have a customer with SBS 2003 using ... exchange for his email server on the sbs machine, ...
    (microsoft.public.windows.server.sbs)
  • Re: AOL deserves grief it faces over N.Y. probe
    ... > of customer service bordering on the sadistic. ... AOL customers who tried to cancel their accounts only ... > The probe found that to qualify for this extra pay, as of August 2004, ...
    (soc.retirement)
  • Re: Very Slow PC
    ... > Hi I have got Winxp home edition which has become slow edition. ... Do I have to format and install everything again ... AOL is absolutely the single worst thing you could ever put on your ... customer if AOL was installed on the computer experiencing problems. ...
    (microsoft.public.windowsxp.general)
  • AOL deserves grief it faces over N.Y. probe
    ... of customer service bordering on the sadistic. ... AOL customers who tried to cancel their accounts only ... customer service representatives who essentially refused to process ... The probe found that to qualify for this extra pay, as of August 2004, ...
    (soc.retirement)
  • AOL to Reform Customer Service in Spitzer Pact
    ... Spitzer, announcing settlement of a lawsuit, said AOL is also required ... York consumers who claim harm based on improper cancellation requests ... responding to about 300 New York customer ...
    (comp.dcom.telecom)