Re: Customer service chat

Richard Yates wrote:
Today I had the following online chat with a Comcast customer service rep. Whenever I am in such situations I wonder about the background, location, etc. of the person on the other end. I have always assumed in these conversations, with such narrow and predictable topics, that many of the responses are from mandatory scripts or even preprogrammed. It is kind of modified Turing test. Today's conversation was interesting to me. Many of the responses have idioms and yet there also seem to be signs that the rep is not a native speaker. Or maybe my familiarity with the varieties of native English is just limited. My comments are in brackets. Any guesses as to Ritchie's first language?

Was there any clue in his accent?

Ritchie: You may now end this chat by clicking on the end session button. Have a great day and God bless!

["God bless" seems very jarring for this context.]

That sounds American or African - I can't imagine a European or Asian call centre person saying it.

--
David
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