Re: Motorola Model DCT6412 Dual-Tuner DVR STB & Cox Cable...
- From: Jim <mwsoft@xxxxxxx>
- Date: Fri, 18 Nov 2005 07:34:22 -0800
On 17 Nov 2005 21:17:14 -0800, "Bob" <r.alder@xxxxxxxxxxxxx> wrote:
>
>Jim,
>As a new (past 4 weeks) subscirber to COMCAST HDTV with DVR using the
>Motorola DCT6412 III. It appears that the box is less than reliable.
>On the initial install, 10 minutes after the fellow left, it failed.
>He came right back and supplied replacement. But, a couple of weeks
>later I was complaining about sound and video not being in sync, so
>they replaced that box. Now I'm expericing playback from "My DVR" that
>feeze for no reason or where the audio stops. I think I can stop and
>restart the recorded program and proceed, but.... it starting to get
>very irritating. Tonighe 3 of 4 recorded programs froze.
>
>Unrelated to the box reliability, however, is that the DVR service by
>Comcast is very, very inferior to TIVO. I was a happy long subsciber
>to DireTV/Tivo but made the switch to cable not fully realizing that
>the Comcast DVR service won't do Wishlist, Keyword type scheduling --
>the main "magic" of TIVO. Oops. Shame on me.
>
>Do anyone have experience with stand alone TIVO service on top of
>Comcast (or whoever) using the Motorola DCT6412 III unit? Turns out I
>can't live without my TIVO but want the cable HDTV services.
>
>Why should like be this complicated, huh?
Hi Bob,
Welcome to the club! <g> I do not understand this at all. You are
the first I've heard of having problems with the 6412 on Comcast. All
others says their boxes work fine. But maybe its "where" you're at?
The fellows I'm referring to were on Comcast in Phoenix.
Last night was a FIRST time for my box. In four months this is the
first time that TWO shows in a row FAILED to record. I have season
passes to "Without a Trace," "ER," and "CSI." All 3 were on between 9
and 11 PM here in Orange County CA. The only one to record was ER !
Because of a number of people praising the 6412, and (I gess)
considering me a "nut" for complaining about it, I had begun to think
that the problem was NOT in the Motorola box, but rather the 3rd party
software that runs it. That would explain why these boxes work fine on
Comcast but not on Cox. Cox has faulty software, but now I'm back to
square #1 and puzzled again. All I want is a box that works. :)
I know what you mean about the BIG differences between TiVo and "the
others." The "Wishlist" on TiVo and its other features make it
thepremier DVR on the market, BUT, mine is analog only with a single
tuner. I'm using it on Cox Cable and have never had a problem. Cox
will not respond to my complaints, either written or phoned in. If I
phone tech support, the standard response is: "Maybe your STB needs to
be "reset?"
Jim
.
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