Re: Best Buy Experience

Richard wrote:
Just returned from a visit and in the TV section the sales people were pushing EDTV's LCD and Plasma sets over HDTV's claiming that they did a much better job with standard definition analog TV programs. I got out of there fast after suggesting that the new 32 inch Sony HDTV LCD set for under $2,000 was a better deal than the slightly larger EDTV they were trying to push on this poor couple. Don't they have any shame?


A> They have no shame.
B> They are poorly trained.
C> They work on commission.
D> Commissions are often riggged to "encourage" sales people to recommend the crap Bestbuy makes the most margin on.
E> They are poorly paid.

None of these are conducive to a good sales experience for the consumer. So it's up to you to either educate yourself and ignore the sales ween when you get there or patronize a store with knowledgeable staff (often at the expense of paying some higher price than a discount store) who will be more inclined to listen to your needs and sell you something appropriate for what you want to accomplish.

Incidentally, the sales people get a much higher commission if they manage to sell you one of those "extended warranties".

Cheers,
.

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