Re: Avoid Circuit City's Shop By Phone Service Like The Plague
Krisma wrote:
They tried to bait and switch me.
I called to purchase the Sony 51" KP-51WS520...they offered me a 10% gift
card with the purchase. I said I needed to consider the offer, and I'd call
back. The rep said fine...or you can purchase it online. When I called back
they told me I'd have to purchase a 1500$ TV to get the gift card.
Basically, I got the run around and when I spoke to a supervisor, there was
so much static on the line that I had to hang up.
You would think that if Circuit City wants to save money by having people
purchase online or by telephone, they would hire people intelligent enough
to help. I'll take my money somewhere else.
Obviously you did NOT call to purchase ..or you would have. You
delayed, you lost, get over it.
Circuit City thinks they should get customers intelligent enough to know
a good deal when they hear one.
.
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