Re: inept customer service

David Cameron Staples <staples@xxxxxxxxxxxxxxxx> writes:
Documentation? Sure, I found some documentation. Written in such a way as
to be meaningless if you didn't already know what it means.

Ooooh, a lot of IBM documentation is like that. After you figure out
what it does, the manual makes sense.

Either that, or it's completely patronizing and high-level. "A table
space is a space where tables are stored."

But my current anti-favourite is this auto-generated crap from JavaDoc
or the moral equivelents from other languages. A class hierarchy
document is _just_ what I'm looking for when I want an overview of the
program, or its user inputs, or whatever.

--
"I was raised agnostic, but I became an atheist."
-- Graham Reed
.