Re: inept customer service

Lawns 'R' Us <nobody@xxxxxxxxxxxxxxxxxxx> wrote in <slrnh9c0jp.hi.nobody@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>:
On 2009-08-26, TimC <tconnors@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
On 2009-08-26, Lawns 'R' Us (aka Bruce)
was almost, but not quite, entirely unlike tea:
[on HfreSevraqyl]
It had humour value once? I remember laughing at some of the strips
once, but I'm struggling to recall why when I look at them again...

You were less jaded and cynical in your youth?

That's a definite. I can remember well which job it was that made me
jaded and cynical - my first. Every job since then has just been
reinforcing the pattern.

My first job had very interesting effects on me: simultaneous wild
enthusiasm and jaded cynicality. The wild enthusiasm was from working in
the space program, throwing guys and hardware up into the air and getting
the guys back down safe. The jaded cynicality was from working for one huge
aerospace company (Lockheed Missiles and Space Company) as a contractor to
an even huger federal agency (NASA).

After that, everything was downhill. I mean, after working in the manned
space program, what do you do to step *up*?

My second job removed the wild enthusiasm, leaving the jaded cynicality and
adding a crust of justified irritability. After basic, I let the disdain
show through, too, which helped me through the longest tech school in the
U.S. Air Farce. As usual, I went through faster than the norm: I bypassed
the first 8 weeks, because I already had the electricity and electronics
fundamentals down pat. The tests were a breeze. Later, the instructors
told me that I was the second person to do it, and the first had had an EE
degree from MIT.

Subsequent jobs have reinforced the irritability and disdain, and added a
veneer of hopelessness and despair: I've been working with students,
academics, and engineers, making it inevitable.

--
Fortunately, a good solvent and a stiff wire brush will clean the
internet off of most CDs.
-- Graham Reed, in the Monastery
.