Re: Initial Rant

Anonymous *** <anon@xxxxxxxxxxxxx> wrote:
> I am a sysadmin, and I need to rant.

Snap, although I'll save that for later.

> I work for $WEHOSTSERVERS, a pretty large provider in $COUNTRY. We
> host, monitor and troubleshoot servers. If the customer is large
> enough, we also do some consulting on their in-house systems,
> provided they are monitored by us.

Snap.

> [...] I'm tired of this! I'm damned tired of this! I know how to fix
> the fscking systems, but I'm not allowed to, while I get the fucking
> blame, have to write fucking incidents reports about it, and so
> forth. All due to one incompetent dimwit.

I always insist that nontrivial tasks are submitted to our ticketing
system rather than dictated over the phone. The requests are thus
enumerated and if it's billable, points assigned to a customer support
contract.

As a bonus, when the customer checks their support point statement,
the same names of staff and/or contractors may well come up again and
again for line items of $STUPID_JOB and $STUPID_JOB_CLEANUP. It
doesn't yet fill in P45s, but it might as well do.

--
[About a discussion of heavily customised cars.]
I thought they were talking about cheap whores - smelly, ugly, brightly
coloured, waste of money, and got a *** inside them most of the time.
-- Will Hargrave in uknot
.