Re: Blue Screen - E520 - Best Buy

WSZsr wrote:
The i6400 XP CD has the SATA driver integrated. The others do not. That's why it worked and the old ones didn't

"Boris" <nospam@xxxxxxxxxxxxxx> wrote in message news:h7rbki$71s$1@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
(Apologies for the long description, as most of it we know by heart, but it
may help diagnosis of this 'weird' install. All seems to be working fine,
though, at this point. I still have to get chipset and all other drivers,
and do all updates, and install applications, and configure.)

By the way, this is the original BIOS, DM061 Series 2.3.2.

I purchased a new WD 3200AAKS (320GB, 8MB cache, SATA) hard drive. I
installed it in my dad's E20, with a new install of Windows XP Home. But,
the install of XPHome was 'weird'.

I put the new WD in the machine, and connected the SATA data cable and
power cable. I booted up, and POST saw the drive, and that's as far as it
went. I decided to try the "Data Lifeguard Tools" CD that came with the
new drive to partition the new drive. The CD was version 11.4, and said
for Windows VISTA/2000/XP. The CD also instructed, "If Windows is
installed, use this CD to set up your hard drive. If Windows is not
installed, boot from this CD."

I put this CD in the CD-ROM, and rebooted. POST showed this, but that's as
far as it would go.

Serial ATA AHCI BIOS, version iSrc 1.02.23 11212006
Copyright (c) 2003-2006 Intel Coporation
Controller Bus400, Device#1F, Function#02: 02 Ports, 02 Devices
Port-00: Hard Disk, WDC WD3200AAKS-00L9A0
(This drive is controlled by the RAID BIOS)
Port-01: CD-ROM, TSSTCorp CD-RW/DVD-ROM TS-H493A
AHCI BIIOS installed
Intel (R) Matrix Storage Manager option ROM v6.0.0.1022 ICH8A
Copyright(c) 2003-2006 Intel Corporation. All rights reserved.

- then the dashed cursor blinked forever

I removed the WD Lifeguard Tools CD, and rebooted, and went into the BIOS
Boot Sequence. All looked fine.

1. Onboard or USB Floppy Drive (not present)
2. Onboard or USB CD-ROM Drive
3. WDC WD3200AAKS-00L9A...this is the new hard drive
4. Onboard SATA Hard Drive (not present)
5. Onboard Network Controller (not present)
6. USB Device (not present)

I bumped 3. up to 1., but no change in behavior, so I bumped it back to 3.

I didn't have my dad's original (purple colored) Windows XP Home install CD
that came with his E520 machine, so I tried my (orange colored) "Microsoft
Windows XP Media Center Edition 2005 DVD with Update Rollup 2", that came
with my own Dell E510.

It passed POST and then showed:

Windows Setup, in the upper left, against a blue screen.
It continued with Setup is loading files...etc
Setup is starting Windows...I thought I was in business, but no.

I got:

A problem has been detected and Windows has been shut down to prevent
damage to your computer.
If this is the first time you've seen this Stop error screen, restart your
computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives
or hard drive controllers. Check your hard drive to make sure it is
properly configured and terminated. Run CHKDSK /F to check for hard drive
corruption, and then restart your computer.
Technical information:
*** STOP: 0x0000007B (0xF7A8A524, 0xC0000034, 0x00000000, 0x00000000)

I decided to try the (purple colored) original "Microsoft Windows XP Home
Edition Service Pack 2 Reinstallation CD" that came with my Inspiron i6400
laptop from January 2007. POST was fine, same as above, and it showed the
new hard drive.

I again got the Windows Setup, in the upper left, against a blue screen.
Setup is loading loading files...etc
Setup is starting Windows...I kept my fingers crossed.

Windows XP Home Edition Setup
Welcome to setup

I accepted the license agreement, and created on large partition (305235
MB), and did a Quick NTFS format, which took only 30 seconds or so.
Setup is copying files...about 4 minutes
Setup is initializing your hard drive
It restarts. I get:

Windows Welcome Screen, and the rest of the setup went fine.

When finished I was at a newly installed desktop. I did a restart, and
then a shut down, and all went fine. I tried playing an audio CD, but
Windows Media Player told me files were missing and maybe I didn't have my
audio setup correctly. In Device Manager, all of the items under "Sound,
video and game controllers" had yellow question marks. I figure this will
be fixed with the chipset driver. (It's onboard audio.)

(By the way, there was no "IDE ATA/ATAPI controller" entry. Should there
be? I'll check my own E520 when I get home to see.)

Next I'll go to the Dell site and get all the drivers, install them, then
connect to the internet and do all the updates. I wonder if I could first
install as many updates as possible with an XP Service Pack 3 CD that I
made. It's worked wll on all my other XP machines. It may save lots of
rebooting.

My dad would like to drive down and pickup his desktop tomorrow (Saturday).
I should ask him to bring down his Canon AIO printer and driver CD so I can
install it.

Long story, all to ask this:

Anyone know why, even though POST and BIOS showed the new WD hard drive,
1. the WD Lifeguard Tools CD wouldn't load
2. when uisng my own "Microsoft Windows XP Media Center Edition 2005 DVD
with Update Rollup 2", that came with my own Dell E510, Windows started to
set itself up, but then I got the "A problem has occurred STOP error
(above)
3. when using my own "Microsoft Windows XP Home Edition Service Pack 2
Reinstallation CD" that came with my Inspiron i6400 laptop from January
2007, I was able to complete the Windows XP Home setup?



Yes, it is well-known that Microsoft slip-streamed SATA support into SP2 to keep their OEM customers happy, and to keep them from going completely nuts installing Windows on a system with no floppy drive.

.... Ben Myers
.

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  • Re: Blue Screen - E520 - Best Buy
    ... may help diagnosis of this 'weird' install. ... I didn't have my dad's original Windows XP Home ... Windows Setup, in the upper left, against a blue screen. ... I decided to try the original "Microsoft Windows ...
    (alt.sys.pc-clone.dell)
  • Re: Blue Screen - E520 - Best Buy
    ... may help diagnosis of this 'weird' install. ... Onboard or USB CD-ROM Drive ... I didn't have my dad's original Windows XP Home ... Windows Setup, in the upper left, against a blue screen. ...
    (alt.sys.pc-clone.dell)