Re: Studio 1535 DVD drive issues...


"S.Lewis" <Gossamer@xxxxxxxxxxxxxxx> wrote in message
news:JnkKk.48482$kh2.23260@xxxxxxxxxxxxxxxxxxxxxxxxx

"Michael B. Trausch" <mike@xxxxxxxxxx> wrote in message
news:20081017233646.4fafa66d@xxxxxxx

(paste of Mike's attached .txt copy):

Does anyone else have a Studio 1535 laptop and have an issue with it
perpetually ejecting media (even known good media)?

We just purchased one, and it will take a disc, suck it in, buzz for a
second or so, and then eject it. It doesn't spin up to read the media
or anything, it just summarily rejects it.

The laptop is brand-new, out of the box. Contacted Dell earlier, and
they want the entire machine shipped to have the DVD drive replaced,
though this doesn't seem reasonable to me; even though the unit is slot
loading, I'd imagine that it's easily removable as any of the drives
from other Inspirons are, so I don't see why they wouldn't just RMA the
drive itself and then ship a new one.

In any case, has anyone had an issue with this, and might it be related
to something like the drive's firmware?

Thanks,
Mike






Mike (please just choose 'reply all' to this message to continue the
thread as needed),


I have two of Studio 15/1535's here right now. While both have DVDRW
drives (non-BluRay), there are different models in those units.

These were my first (laptop) slot-load drives I've owned. I initially
found the discs to be slightly difficult to insert into the drive(s), but
once properly inserted I've had no issues with CD's or DVD's (reading the
discs and burning).

I suspect a possible problem with the "meta-keys"/eject key function (on
the far right of the media touchpad above the keyboard). I did a little
digging around over at the Dell support site forums and it seems that some
Studio 1535 owners are seeing "phantom ejects" of discs allegedly due to
odd eject key function. I need to boot my machines regarding some of the
behavior mentioned in this (sorry,rather long) thread:
http://www.dellcommunity.com/supportforums/board/message?board.id=insp_general&message.id=288532&query.id=151349#M288532

I would NOT uninstall MediaDirect as suggested by some in the thread, but
I would take a look at disabling/enabling some of the BIOS settings that
can be easily reset if they're no help.

Also, scan these search thread results. It may save you some grief:
http://www.dellcommunity.com/supportforums/search?ticket=YsWmfssM8Rai_4363840&submitted=true&q=Studio+1535+eject


In short, I suspect the eject button is illuminated/enabled when you're
inserting the disc and the drive is doing what it's supposed to do by
spitting it back out at you. ;-) I'd read up on some of the threads and
try some settings changes in an effort to get the eject key to
enable/disable properly.

A BIOS flash from Dell may be in order for this.......


Stew




Mike,

One other thing; verify your BIOS version (at the Dell (splash) screen at
boot).

On the support site, I see that Dell released a new BIOS version A05 (both
mine are A05 already): http://tinyurl.com/5keewp

The description says: "Fixed CD-Eject abnormally in Vista64 with 4G RAM"

Even if you have version A05, they (Dell) might've broken some things when
they fixed the 64-bit version.


-Stew


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