Re: recover data from system that won't boot

are you still having the same problem now?
it's about 3 weeks since you first posted.

the right way to fix this problem is to pull the hard drive and mount it in another system,
then you can properly copy off your valuable data, and then look into the problem.
the symptons you state can be caused by a number of things, one of which is malware/spyware/viruses that mess with the system startup.

i've had 2 of these such cases very recently.
after removing the bad programs from the various folders, then insert the drive back into the computer, it will boot fine.

if you cant figure it out, then do a full format on the hard drive after erasing all partitions and reinstall windows, then put back your data.


tom wrote:
Jay B wrote:
when you say it "doesnt boot" what exactly does it do??
you're not giving enough information to have anyone help you properly
diagnose this problem. what exactly happens?? what words are printed on
the screen?

trust me, it wouldn't boot. I tried safe mode and using the recovery partition. I didn't add these details to keep things brief.

When it booted it gets a blue screen that says,
"If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. if you need to use Safe Mode to remove or disable components, restart your computer, press f8 to select Advanced Startup Options, and then select Safe Mode."

.

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