Resolved: Additional Info: Lattitude D620 Inbuilt Wireless died
- From: "JCMc" <mcdonald.jc@xxxxxxxxxxx>
- Date: Fri, 11 Jan 2008 03:05:57 GMT
Thanks for all the advice. In the end, we replaced the motherboard and of
course that resolved the problem. Because this is pretty typical
configuration among my colleagues we swapped my hard drive to an identical
system to confirm there was not driver, configuration, registry problem.
So, we declared ourselves at a point of diagnostic diminishing return and
ordered the motherboard for the system that was still under warranty.
Swapped it in, move my memory over, and all is well. I wish I was more
confident this was our only course of action, but I was wishing for the
convenience of inbuilt wireless even more. All this just before I serve a
couple days jury duty. I am hoping to catch up on some work away from
phones and colleague interruptions.
Happy new year,
Jere
"S.Lewis" <NVRambo@xxxxxxxxxx> wrote in message
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"JCMc" <mcdonald.jc@xxxxxxxxxxx> wrote in message
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"S.Lewis" <NVRambo@xxxxxxxxxx> wrote in message
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Thanks for continuing to offer advice. I've reconfirmed the device is
"JCMc" <mcdonald.jc@xxxxxxxxxxx> wrote in message
news:S3jdj.213$sE5.211@xxxxxxxxxxx
Installed a new replacement Wireless mini-card from Dell today, and did
not resolve this problem. Typically, windows does not even find the
device on it's own, but I can force it to show up by initiating the
Dell Install wizard. However, it shows up in the device list with an
! over the icon. If I open the properties box it shows an error message
that says the "device cannot be started - error code 10". Any
additional ideas are welcome.
Thanks,
Jere
Assuming that:
1) The card is enabled in BIOS, and......
2) That the software/driver/utility is properly installed and updated to
the latest driver version.....
3) ...then if the above are true, I suspect you may have a failed card
controller on your system board.
Stew
and has been enabled in BIOS, I am confident the original driver was
installed properly, it had run for over a year prior to failure. I've
since attempted to install a new driver from Dell dated 3/07, but it has
not completed successfully due to the device not "Starting". I've rolled
back, uninstalled, reinstalled, but always end up the same place.
I fear you are right about the cardbus controller. I suspect I'll get a
new mother board as part of my warranty. I'll post any next steps and
hopefully progress. By the way, have you ever run across a list of the
codes as reported in the properties box of this device (code 10) in this
case?
Thanks again,
Jere
Jere -
No, I've not, but I feel sure such a list is out there on the web. Per
your post, I did a cursory search on the code 10 (I've actually seen it
before, but not for this device and not in a while).
I was hoping to find something that would show either a re-seating of the
card or a simple driver upgrade as a solution, but I didn't find that -
but I also didn't find any threads where bad/failed hardware was the
absolute conclusion.
You're obviously capable in assessing and t-shooting your own issue. My
only suggestion at this point is to not 'over-think' the apparent failure
by immersing yourself in error codes (unless that's something you really
enjoy).
My gut feeling at this point (since we now have TWO cards - one of them
new and behaving in exactly the same manner) is that the controller is
bad. I wish I were wrong, but you and I both know that driver installs in
WinXP are (generally) a slam dunk and don't require this much finesse.
At least you've got the 3 year default warranty, which beats fixing this
out of pocket.
Again, post back if you can once it's resolved. It helps everyone here
who might be following your problem.
Stew
.
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