Re: Dell expects me to disassemble this laptop!

On Nov 30, 7:54 am, RnR <rnrte...@xxxxxxxxx> wrote:


Jerry, just curious... was your daughter's laptop a 600m ? My
daughter's 600m has similar cracks but I chose to just superglue it
and it works fine now.


B130.

My other warranty experience with that laptop was equally gratifying.
The optical drive stopped recognizing CDs, worked fine with DVDs but
didn't know a CD was even in the drive. Spent about 10 minutes with
online chat support, they said it was a known problem, they would send
me a replacement drive. This was around 2PM on a Thursday afternoon.
By noon on Friday, the box was at my front door. This was from
wherever the parts depot was in Texas, think it was Austin, to the
Phoenix area. Color me stunned.

Jerry
.

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