Re: communications problem-- modem??

go with your plan of testing the linksys as the culprit when it acts up
again.
a new modem from a cable company will just work - nothing to configure so if
it is convenient you might as well replace it and eliminate that as a
variable - interacting with my cable company is anything but convenient...
also, with a new router, either from linksys or netgear you do not have to
install anything on your pc. in fact you really never had to. the netgear
has a simple wizard built into the router that detects and configures it
automatically. you can of course also go to the router's configuration page
and do this manually or to add security to the wireless component of the
network.

"MB_" <mel@xxxxxxxxxxxxxxxxxxx> wrote in message
news:gO%_i.87$_X2.69@xxxxxxxxxxxxxxx
Well, Chris, it sounds like a plan anyway.
So far things are working perfectly (since last night!).

I realize a new modem would be free. But suppose it happens again, I
unplug just the router, plug it back in, and the problem is resolved. Is
there any point getting a new modem then.

Also, if I get a new modem, does that require a new installation (and if
so is it just a disk and an easy install)?

You mention NetGear. I know one thing I really liked about Linksys was
their 24-hour customer service. When I got that, the installation CD would
not work right. I had to call them at 2:00 AM and they walked me right
through the manual installation including setting up security and
reconfiguring ZoneAlarm the right way. It took about 25 minutes. It was
actually nice to talk to someone with an Indian accent who knew totally
what he was talking about!!! Would NetGear be similar (or perhaps the
installation would go smoother anyway!)

Mel



"Christopher Muto" <muto@xxxxxxxxxxxxxxxx> wrote in message
news:13jp0cpdhmp8gc5@xxxxxxxxxxxxxxxxxxxxx
yes. good thinking. you clearly grasp the issue.
i was just elaborating on stew's initial good suggestion of getting a new
modem from the cable company if it is free... it can't hurt and in most
places you can just stop by the cable company store and hand them yoru
old one and get a new one... the only way to know the source of the
problem with certainy is testing as you suggest, yet the linksys is
likely router is likely at fault. i happen to really like the netgear
wgr614 wireless g routers. they are an excellent product that for some
reason is consistently a little less expensive than comparable linksys
models ($39 vs 49). spending nearly $100 on 'n' type wireless routers is
a waste of money unless you have a 'n' type wireless network card in your
laptop...
newegg, amazon, and buy.com have it for $39 with free shipping and no
sales tax colelcted to most states. or your local staples store also has
it for $39...

"MB_" <mel@xxxxxxxxxxxxxxxxxxx> wrote in message
news:gs__i.66$_X2.14@xxxxxxxxxxxxxxx
Ben and Chris:

Well, my ISP is Charter.
My Linksys is the WRT54G.

Just a thought then:

If it happens again, would I hurt anything by just disconnecting the
router for a minute and then reconnecting it? If everything then works,
wouldn't that point to the router as the source of the problem (or could
it still be the cable modem).

This happened 2 days ago and then same thing last night, about 24 hours
later. I'm hoping this was just one of those Charter glitches.

Mel




"Ben Myers" <ben_myers_spam_me_not@xxxxxxxxxxx> wrote in message
news:b3qoj3pqdvid77e92al40lhhfdp0r7boc3@xxxxxxxxxx
The sequence of unplug cable modem, unplug router, replug cable modem,
wait for
it's status lights to indicate an external connection, replug router is
the
usual procedure recommended by a cable ISP whenever an internet
connection is
lost. (Verizon techs ask you to do more or less the same with their
DSL or
FIOS.)

Possible causes are unspecified problems at ISP (and they sure won't
tell you
what they are!), loss of synchronization between cable modem and
router,
hardware malfunction of cable modem, hardware malfunction of router.

This happens occasionally with my Charter cable internet setup, but not
enough
to be bothersome. Maybe once every month or every 2 months. My cable
modem is
the original I bought when Charter first came to town, and my router is
an older
Linksys 802.11b. Maybe I'm due for a replacement of one or the other,
but I
intend to wait until 802.11n is actually an approved standard. I
don't use
wireless internet here much except mostly for testing computers being
repaired.

... Ben Myers

On Wed, 14 Nov 2007 23:13:03 -0500, "MB_" <mel@xxxxxxxxxxxxxxxxxxx>
wrote:

Hi. I have a Dell dim 2400. It has a cable modem and a router.
I have an Inspiron 2200 wireless.

I have had no problems for about 5 years. I couldn't be more pleased
with my
ISP and the service.

Two days ago, I suddenly couldn't get connected. It would say Page Not
Found.

I called my ISP. They suggested I unplug my modem for a minute and then
plug
it back in so it would reset and then do the same with my Linksys
router.
That worked perfectly.

Today, I had the same symptoms. I did it again and now all is fine.

Any ideas? Could this be a modem going bad? A router going bad?
Problems at
the ISP (which I doubt). Or is it probably something that just
happened?

Mel









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