Re: Dell Optiplex GX280 shuts down randomly after moving...



Was this a test of our knowledge compared to Dell warranty support, or what? Why
didn't the OP simply contact Dell for support under warranty instead of screwing
around with his computer? ... Ben Myers

On Wed, 17 Oct 2007 16:31:40 -0500, "S.Lewis" <stew1960@xxxxxxxx> wrote:


"Ant" <ANTant@xxxxxxxxxx> wrote in message
news:4716280e$0$20597$4c368faf@xxxxxxxxxxxxxxxxx
On 10/16/2007 9:22 AM PT, wm_walsh@xxxxxxxxxxx typed:

Hi!

Interesting. Can I use the one from GX270 box? Are they
compatible?

I'm going to have to defer on answering this question, as I don't know
for absolutely certain. I'm inclined to say that both have standard
ATX connectors, but it only takes one "bang!" to disqualify that
theory. If both machines are Dell systems that use the standard ATX
connector, you're good to go. But wait for a person who owns one or
both systems to confirm that!

You probably don't need any more unexpected computer problems at this
point and burning hardware doesn't smell good anyway!

Even if the supplies are physically different, electrical connections
are likely to be the same...so you *could* possibly hang the supply by
the computer and use it temporarily to see if things work right.

Hmm. That's interesting. I disconnected the computer on
Wednesday night and reconnected yesterday late morning.
It takes that long to die?

What gets them is usually the inrush current when first plugged in
after sitting for a while. The filter caps charge up immediately upon
plug in, and many ATX/ATX style supplies immediately start to produce
power.

I've seen more than one power supply that failed upon being plugged
in, probably due to the stress of starting up. Starting up puts the
most possible stress on an electrical device outside of power line
anomalies, so this is when failures usually occur.

Dang, that sucks. Yeah, I had this machine up for 24/7. I rarely turn it
off. In fact, I don't recall ever having to turn it off except from rare
power outages and I had the machine since 2005 or so.


Dang, that stinks. :( I hope I didn't mess up my HDD!

As Ben said, sometimes you can. But it's very iffy and you're likely
to run into quite a few hardware and driver issues. Even if you get it
straightened out, you're still looking at an incredible mess that will
be difficult to straighten out if it ever breaks down the road.

As long as no smoke came out of the PCB, there's a fair chance that
your hard drive is alright. You could always hook it up (and I might
recommend that you do) as a secondary drive in another working
computer to grab your data before doing any other tinkering. That way
if you do smoke the drive, you don't lose anything other than the
drive itself.

No odor. No smokes. No discolorations.

The IT guy thinks it is a dead/broken PSU and/or motherboard issue.
They're getting a Dell guy since the computer is under support until 2008.
--


Well then let us know the resolution since you have warranty and Dell is
changing parts for you. ;-)


Stew.

.



Relevant Pages

  • Good luck!!!
    ... Their tech support is desperately terrible. ... I was sold a refurbished dell desktop computer that only lasted a week ... was told I had no warranty on this even thought I had paper in front of me ... The local technician who installed the hard drive on 5/26/09 said that they ...
    (soc.culture.polish)
  • Re: Booting Problems-4 Green Lights & Amber Power Light
    ... unplugging "stuff" internally on the computer. ... extended warranty, just pay a local technician to fix it without hassle to me. ... are 4 green lights on the panel & a steady amber power light. ... I have a warranty on the computer, but until Dell troubleshoots the problem, ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Bad external hard disk
    ... > power cord in a surge protector rather than in my UPS system. ... If I return the drive to Dell and get another, ... even if this is under warranty. ...
    (microsoft.public.windowsxp.newusers)
  • Re: Tech Support Fouls Up Again
    ... No one from Dell will EVER read it. ... This is a user-to-user support group. ... this computer was still under warranty. ... Tech support authorized a part replacement. ...
    (alt.sys.pc-clone.dell)
  • Re: Dell Support
    ... how got to the support group in Canada that my case was "escalated" and I ... After seeing how the Dell service went down hill, ... though it was still under warranty. ...
    (alt.sys.pc-clone.dell)