Re: OT: Comcast Settings

"RnR" <rnrtexas@xxxxxxxxx> wrote in message
news:qld0c3d46gk9ii460tt9r12f2s1dsgtpbp@xxxxxxxxxx
On Sun, 12 Aug 2007 21:27:04 -0700, Boris <boris-badenough@xxxxxxxxxx>
wrote:

On Aug 12, 1:15 pm, RnR <rnrte...@xxxxxxxxx> wrote:
Recently my sister in law was switched from Road Runner to Comcast.
She told me that someone came to her house (if I understood her
correctly) and made some setting changes. I told her that my house
was also switched from RR to Comcast but I required no changes with my
house. Then my other sister in law said something about AOL but I
didn't understand what she was saying.

The problem here is that I want to reinstall the OS on my sister in
law's pc but she doesn't remember her password for her cable modem
and she has the "remember the password" checked. I don't know if she
can call Comcast to get her password but I was wondering if I can save
the file in question or directory and later restore by copying over
the same files?

Any suggestions how to proceed here? thanks.

Christopher Muto is correct. You don't need a password to connect
your modem to Comcast if you are a subscriber. Go ahead and reinstall
your OS, (you don't need to install any of Comcast's software, or even
insert their cd), turn off your pc, turn off your modem, connect the
pc to the modem with your ethernet cable, turn on the modem and let
the lights stabilize, then turn on your pc. That's it.

You do need a password for your email client or for Comcast's web
email. But, if you've forgotten it, just call Comcast and they'll
reset it, and they'll assign you a temporary password. Use the
temporary password to log on and change to a password of your choice.

If your sister-in-law is new to Comcast, she can go directly to the
Comcast forums, or to the Comcast newsgroup, alt.online-
service.comcast.


Thanks Boris for this info. I already told her to talk to Comcast and
AOL about settings and passwords so that she can have her drive
formatted and everything reinstalled. I saw her again last nite and
after more talk realized you were right that she is using either
Comcast's email or AOL (not sure exactly because she doesn't seem too
clear herself on this subject) but I told her when RR changed to
Comcast I did nothing in my house but I told her that I use a private
email provider and newsgroup provider so that I don't have to change
email addresses nor mess with settings. I told her I just use Comcast
for the connectivity to the net. I'm going to strongly suggest she
simplify her email and either use Yahoo or Gmail instead. We'll see.

thanks again Boris for the info.

i think you could figure out what she uses by her email address. aol cable
modem service is evil and produces strange behavior with time warner cable,
suspect comcast would be the same. you are required to log on with aol
before you can use a generic internet browser to surf the web. not sure how
they control that but clearly something is running on the system to prevent
this basic networking from working normally. i have resolved odd problems
by switching the aol account to an aol-free email account and switching to
basic cable modem service. it works better and is less expensive yet
satisfies the die hard aol junkies and they don't have to change their email
address.


.

Relevant Pages

  • Re: OT: Comcast Settings
    ... She told me that someone came to her house (if I understood her ... was also switched from RR to Comcast but I required no changes with my ... Then my other sister in law said something about AOL but I ... your modem to Comcast if you are a subscriber. ...
    (alt.sys.pc-clone.dell)
  • Re: OT: Comcast Settings
    ... She told me that someone came to her house (if I understood her ... was also switched from RR to Comcast but I required no changes with my ... Then my other sister in law said something about AOL but I ... your modem to Comcast if you are a subscriber. ...
    (alt.sys.pc-clone.dell)
  • Re: OT: Comcast Settings
    ... She told me that someone came to her house (if I understood her ... was also switched from RR to Comcast but I required no changes with my ... your modem to Comcast if you are a subscriber. ... AOL about settings and passwords so that she can have her drive ...
    (alt.sys.pc-clone.dell)
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