Re: Inspiron 8600 suddenly reboots


"Robert McMillan" <rmcmillan@xxxxxxxxxxx> wrote in message
news:46bc6689$1@xxxxxxxxxxxxxxxxxxxx
I have a 2 and half year old Inspiron 8600 that has been operating fine up
until the past few days where it has reset itself suddenly while I am using
it. I can't recall installing any new software and hardware hasn't changed.
Is there any diagnostics I should run to check harddrive or ram, is there a
usual culprit to cause this sort of problem. Windows error reporting
brought it up as a device driver problem
http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2.00010100.2.0?SGD=a476e4ef-3632-427f-8157-80ec56636cf3
but that seems to be Microsofts responce to any problem. Any help is
greatly appreciated.

Robert


Robert -

When you say "reset itself", what do you mean specifically? Did the system
spontaneously just reboot without a blue screen or an error?

If the machine is stable enough to stay in Windows for a bit, you might go
into control panel / administrative tools / computer management / event
viewer / applications and see if there are any (red) errors listed that
point to a particular program (times/dates are also there).

Another option would be to perform a Windows system restore (no data will be
lost, only updates and any recent applications might have to be
re-installed) and point the system back to a restore date prior to this
event. Start/programs/accessories/system tools/system restore

It could certainly be hardware, but I'd look at software first. The Dell
diags should be accessible by pressing F12 at boot while at the Dell splash
screen. To reach the full diags you'll want to choose the option to boot to
the utility partition. If the option isn't there, you can run the diags from
the Dell resource CD if you have one (F12, boot from CD/DVD drive).

More information would be helpful....

-Stew


.

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