Re: OE receives mail but doesn't send
- From: Ben Myers <ben_myers_spam_me_not@xxxxxxxxxxx>
- Date: Tue, 29 Aug 2006 16:34:36 -0400
One other thing to try is something I always do when setting up email for
someone. Do an "echo test", sending email to the sender's own email address.
What should happen is that the mail leaves the computer, goes off to the ISP's
mail server, then makes its way back in a few minutes, sometimes within second.
I would also disable any and all anti-virus software on the computer, especially
if it is Norton's 90-day trailware. Free AVG has the right price, does not
clutter up the computer, and does the anti-virus job as well as any other.
.... Ben Myers
On 29 Aug 2006 03:13:41 -0700, "Kate" <catw34@xxxxxxxxx> wrote:
Thanks all, for your replies. We have checked Charter's website, her.
settings are accurate. We have sent out many E-mails to Yahoo, Hotmail,
Charter - none have been received; messages DO go to the Sent Box. As I
said before, there is no error message. Gateway had her disable Norton
AV and Firewall, no effect. (She had been using Norton on her old
computer with no problems). I would like to try an uninstall,reinstall
of IE or just Outlook Express, but Add or Remove programs in Control
Panel doesn't allow that. I'm running IE7 Beta on my computer, so know
this can be done, but my feeble brain can't remember how. She does have
the WinXP MCE operating system disc. This computer is only a week old.
Kate
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