Re: Tech Support Fouls Up Again

first of all, this isn't negative about dell, it is negative about the
person that has a problem with his dell.
i think the flawed logic in the posting is probably the same sort of
thinking that got him/her in this predicament in the first place.
if they wanted to criticize then why waste time doing it here? why not some
post to consumer advocacy group, better business, attorney general, the
company itself? posting dribble like this is here is a waste of everyone's
time including the op and most importantly doesn't solve his/her problem.
and posting half baked tales just looks foolish. so again i don't see how
this is a criticism on dell but an exposure of people that are incapable of
getting what they want because of a inability to communicate clearly and ask
for what they need.

"Administrator" <amanty@xxxxxxx> wrote in message
news:449AB786.1080107@xxxxxxxxxx
Greg wrote:
So if you dont care then why did you reply, dumb ass.

"Christopher Muto" <muto@xxxxxxxxxxxxxxx> wrote in message
news:zXvmg.10366$1G2.4238@xxxxxxxxxxx

here we go again...
if you had a question someone would be happy to try an answer it.
if you just came here to vent, i hope you feel better now, but i doubt
anybody here cares. i sure don't.

"js" <js@xxxxxx> wrote in message
news:2auk92d84flmtv37b648ovk8uq08a5rs18@xxxxxxxxxx

I sent this email to Dell:

June 22 2006 5:00 AM


On June 6, this computer was still under warranty.
Tech support authorized a part replacement.
The part was never replaced.

On June 21, I called Tech support and asked why?
Someone named Vincent said my warranty had expired
and he could not send me a part.
I asked to speak to a manager, Vincent said the Manager was very busy
and put me on hold, no one ever answered me.

I called Customer Service, and a lady said I would have to speak to a
manager, she tried to transfer me but after a while I was
disconnected.
The part in question was under warranty.
Why aren't you replacing the part?
Don't you honor the warranty?


I'll do a follow up to this post IF I get a response




They respond because they simply cannot stand for anyone to post anything
negative about Dell.

DellBot, DellBot, DellBot!!!!!!!


.

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