Re: [Q:] Does anyone know how to reach the US instead of India??


out2x40 Wrote:
I don't care about the accent as much as I care that the person whom
I'm
receiving the tech support from knows more than me. I'm very
technical, so
I can tell right away whether the person on the other line is an honest
to
g-d computer geek who knows computers inside and out, and can help me
from
his own experience, or is he a capable yet inexperienced person who is
reading from an internet database and a script ment to read to the
customer
to help them, which I can do for myself by using a knowledge base. I
would
rather have the former.
[/color]

I prefer to log onto support.dell.com, put in a service tag number &
use the Dell Chat tech support. The longest I've had to wait for a live
tech is about 3 minutes, and they always helped. And there was no
problem using an accent, either.


--
GaryD45
.

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