Re: dell laptop does not turn off


"William P.N. Smith" <news2006c@xxxxxxxxxxxxxxx> wrote in message
news:55q9521qb6hk046mle4acf15283naacvv5@xxxxxxxxxx
"Tom Scales" <tjscales@xxxxxxxxx> wrote:
In your first post, you said it gives a message. To figure this out we
need
to know what the message says.

I didn't see that in the OP. A better question would be "What _does_
it do when you tell it to turn off?"

Try "shutdown -f" from a command prompt...

My mistake then.

When you choose Turn Off Computer, it brings up the three (or four) colored
buttons. As I recall, the red one is Turn Off. You click that and then
what. Does the blue screen saying Windows is shutting down come up?

Tom


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